Cancellation policy

DEPOSIT & PAYMENT TERMS

A non-refundable deposit of $50 is required at the time of reservation to confirm and secure your booking. Awesome Party Rentals accepts all major credit cards and cash. Personal checks are not accepted. The remaining balance will be automatically charged to the credit card on file on the day of the scheduled rental.

CANCELLATION POLICY

Awesome Party Rentals understands that unforeseen circumstances may require the cancellation or postponement of an event. Customers are encouraged to notify us as soon as possible in the event of a cancellation.

• Cancellations made 48 or more hours prior to the scheduled delivery date are eligible for a full deposit refund.
• Cancellations made less than 48 hours prior to the scheduled delivery date will result in the deposit being retained as account credit, redeemable toward any rental with Awesome Party Rentals within one year of the original event date.

WEATHER POLICY

Awesome Party Rentals reserves the right to cancel or reschedule deliveries due to unsafe weather conditions, including heavy rain, thunderstorms, or wind speeds exceeding 25 mph. In such cases, customers will be offered a full refund or the option to reschedule. Please note: once an inflatable has been delivered and installed, refunds cannot be issued due to weather conditions.

DELIVERY FEES

Delivery fees are determined by the distance between the customer's event location and our warehouse. The applicable fee is calculated automatically at checkout upon entry of the delivery address.